Organised red shoe boxes on metal warehouse shelves, viewed down a narrow aisle

What Argos Taught Me About Forecasting (That Most Businesses Still Miss)

I started my career at Argos. This was 25 years ago. Before you could buy online. Before buy-online-collect-later. The sale happened if the product was physically in the shop, and did not happen if it wasn’t. The stores had small warehouses. The catalogue had thousands of SKUs. The maths was tight — you could not …

People First Data Empowered

People First, Data Empowered: The Real Power Behind Successful Franchises

Every successful franchise I’ve worked with has one thing in common. It isn’t the slickest technology stack or the most sophisticated analytics platform. It’s great people. People who understand their customers. People who know how to operate under pressure. People who’ve built businesses through graft, instinct, and hard-won experience. So when I talk about data …